Privacy Policy

At AK Business Solutions, we are committed to respecting and protecting your privacy. This Privacy Policy outlines how we collect, use, store, and safeguard personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy legislation. By accessing our website or engaging with our services, you consent to the practices described in this policy.

Information We Collect:

Personal Information: This includes details you voluntarily provide, such as your name, email address, phone number, business information, and any other information submitted through contact forms, consultation requests, or service inquiries.

Website and Usage Information: We may automatically collect limited technical information when you visit our website, including IP address, browser type, device information, pages viewed, and general usage patterns. This data helps us understand how visitors interact with our website and improve functionality.

How We Use Your Information:

Your information is collected and used for legitimate business purposes, including to:

  • Respond to inquiries and provide requested services

  • Schedule and manage consultations or projects

  • Improve our website, offerings, and client experience

  • Communicate updates, insights, or marketing content where consent has been provided

  • Meet legal, regulatory, or contractual obligations

We only collect information that is necessary for these purposes and do not use it beyond its intended scope.

Disclosure of Information:

We do not sell, rent, or trade your personal information. Information may be disclosed only in limited circumstances, such as:

  • When required by law or regulatory authorities

  • To trusted third-party service providers who support our operations (e.g., website hosting, scheduling platforms, or email services), and only to the extent necessary for service delivery

  • To protect our legal rights, property, or security

All third-party providers are expected to maintain confidentiality and comply with applicable privacy standards.

Your Privacy Rights:

If you are a Canadian resident, you have the right to:

  • Request access to your personal information

  • Request corrections to inaccurate or incomplete information

  • Withdraw consent for marketing communications at any time

If you are located outside of Canada, your privacy rights will be governed by the laws applicable in your jurisdiction. Regardless of location, we are committed to responding to privacy-related requests in a timely and respectful manner.

Data Storage and Security:

We take reasonable administrative, technical, and physical measures to protect personal information against loss, misuse, unauthorized access, disclosure, or alteration. Personal information may be stored on secure servers located in Canada or through reputable third-party providers that comply with Canadian privacy and data protection standards.

Cookies and Website Technologies:

Our website may use cookies or similar technologies to enhance user experience, analyze website traffic, and improve performance. You may disable cookies through your browser settings; however, some website features may not function as intended.

Updates to This Policy:

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.

Contact Information:

If you have questions about this Privacy Policy or how your information is handled, please contact us at hello@akbusinesssolutions.ca